Living the Wally Lifestyle
If you are going to bitch at Quiznos, really bitch at Quiznos
August 08, 2004
So a friend of mine was bitching about hs shabby treatment at a Quiznos near his house in Los Angeles. Apparently, he walked into the place at like 8:47 PM when it closes and the 18 year old girl working at the Quiznos refused to help him because she was closing the store and didn't wish to make another sandwich.
I can see why, because in all honesty, I think the sandwiches suck. That's right, I think Quiznos sucks. I think they taste terrible, I hate everything about them.
But Brian didn't know if he should cause waves or just let it go. He was getting himself all worked up and his friends, but didn't really want to bitch.
One lesson I have learned in life is if you are going to bitch to make yourself feel better, go right over the top. Nobody at Quiznos really gives a rats ass if you, the reader didn't get a sandwich when they were clearly open because it's just one customer and they have more important concerns, like not paying the 18 year old girl overtime.
So I suggested he write a letter that was totally over the top. A letter like this one:
Dear Quiznos, I am the personal assistant to actor William Shatner. Mr. Shatner's doctor has prescribed a diet of fast food sandwiches to eat in order to lose weight and control his Hypoglycemia and Diabetes. His favorite sandwich has been Quiznos.
Quiznos will most likely reject this letter as a crank, but chances are they would have rejected his letter that was stated in a nice manner. I know for a fact that I have bitched and complained to Johnny Rockets about the poor service I received in their store at the University Village in Seattle and I never heard a word back and my complaint was valid and dealt with not only bad training, but possible theft as well.
Big companies really don't give a shit about you.
They care about profit margins. Customers seem to be this ugly thing they have to deal with to get money coming in the door.
Bitching is always fun. It makes me feel good and I encourage you to bitch and bitch and bitch. But go over the top and have some fun with it.
You'll be glad you did.
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